Ebaje's Privacy Policy — Your Data, Our Responsibility

ebajeThis privacy policy of ebaje applies to our website, mobile app, and all digital services. It explains what information we collect, how we use it, and what rights you have.

ebaje An internationally licensed online gaming and betting platform serving players in Bangladesh and around the world. By using this platform, you agree to this Privacy Policy.

We believe transparency is the best policy. That's why this Privacy Policy is written in plain, straightforward language — no complex legal jargon — so you can easily understand exactly what we do with your information.

ebajeDepending on how you interact with us, different types of information may be collected. The table below outlines each data category and its purpose:

We only collect information that is strictly necessary to provide our services. Collecting unnecessary data goes against our policy.

ebaje The information we collect is used for the purposes listed below. Each purpose is transparent and directly tied to improving your experience:

• Account Management: To manage registration, login, and profile settings.
• Identity Verification (KYC): To prevent fraud and ensure legal compliance.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints or questions accurately.
• Security Monitoring: To detect suspicious activity and keep your account secure.
• Promotional Communications: To inform you about bonuses and offers (only with your consent).
• Service Improvement: Analyzing usage data to improve your gaming experience.
• Legal Obligations: To meet regulatory authority requirements.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.

ebaje How long your data is retained depends on the type of information and applicable legal requirements:

• While your account is active: All data is actively stored and maintained.
• After Account Closure: Financial transaction data is retained for up to 5 years (for legal compliance).
• KYC Documents: Retained for up to 7 years.
• Communication Records: Customer support history is retained for up to 2 years.
• Cookie Data: Typically deleted automatically within 30 days to 1 year.

Once the retention period expires, data is securely and permanently deleted with no possibility of recovery.

ebaje Your data is never sold. However, limited information may be shared with third parties in the specific circumstances outlined below:

• Payment Processor: bKash, Nagad, Rocket, and other mobile banking services receive the information needed to process transactions. These services are governed by their own privacy policies.
• KYC Verification Service: Licensed third-party verification providers are used to confirm user identity.
• Technology Service Providers: Contracted partners providing cloud hosting and security services may have access to limited data.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention: Relevant information may be shared with the appropriate authorities in the course of a fraud investigation.

ebaje's website and app use cookies and similar tracking technologies to enhance your gaming experience.

Types of cookies we use:

• Essential Cookies: These are essential for maintaining login sessions and site security. Disabling them will prevent the website from functioning properly.
• Performance Cookies: Used to monitor website speed and performance. No personal data is stored.
• Functionality Cookies: Used to remember your preferred language, display settings, and similar preferences.
• Analytics Cookies: Data on which pages you spend the most time on and which games you play most is used to improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may limit certain features. Contact our support team for more information about cookies.

ebajeUnder ebaje's Privacy Policy, you have the following rights. You may contact us at any time to exercise them:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Object to Processing: You may object to the processing of your data for specific purposes.
• Data Portability: You can request your information in a structured, portable format.
• Right to Withdraw Consent: You may request that we stop using any data processed on the basis of your consent.

ebaje This platform is strictly for adults. Account registration or platform use by anyone under the age of 18 is strictly prohibited.

We never knowingly collect data from minors. Age verification is mandatory during registration. If a user is found to be under 18, their account is immediately closed and all collected data is permanently deleted.

To keep your information secure ebaje Using multiple industry-standard security layers, including:

• SSL/TLS Encryption: All communications on the website and app are protected with 256-bit encryption.
• Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account.
• Firewall Protection: Our advanced firewall system automatically blocks suspicious traffic.
• Regular Security Audits: Our systems are regularly audited by independent security experts.
• Data Backup: Your data is backed up across multiple secure servers.
• Access Controls: Staff can only access specific data when required for their work.

Please note that no service can guarantee complete security on the internet. Keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.

ebaje ebaje may update this privacy policy when necessary. If significant changes are made, we will notify you in advance via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. ebajeebaje's data protection team takes all your requests seriously.

• Email: support@ebaje.biz
• Live Chat: Live chat support is available on the website 24/7.
• Response Time: General inquiries are responded to within 24 hours; data requests within 72 hours.

If your complaint cannot be resolved through our internal process, you will have the option to seek resolution through an independent third party. For more details, visit our FAQ Page View.